The advanced order management systems by PREVALENT SCM offer the best tools that can impact both, your bottom and top lines. Additionally, they help you navigate several business challenges by addressing problems as they come up. Our systems are geared towards process improvement. Surely, with us by your side, you can be assured of a top-of-the-line warehouse and order management system, designed just for your needs.
Extensive Expertise and Experience: The OMS team at PREVALENT SCM has years of experience in planning, implementing and live managing complex OMS in various industries. Our experience ranges from having to deal with international chains, large regional retainers and manufacturers. We are experts in demand planning and inventory control.
Customized for You: It does not matter whether you currently have an OMS running or whether you are establishing a new one. Our teams are trained to hand hold you through the entire process of transition & change management. We also provide a package based system where we help with just the maintenance or operations management.
Streamlined Processes: Right from start to finish, our service level agreements cover the minutest details of the processes we set in place. Our logistics planning is accurate, leaving no space for loop holes. Here is the step by step approach we use, for order management systems solutions.
- Assessment: In the first step, we take a stock of your current order management systems, your process flow and then take stock of the opportunities available to us for improvement. We benchmark it against industry best practices to stay in line with the times.
- Description of Deliverable: Along with our customer, we define in as much detail as possible their OMS requirements and intended design. The focus is towards overall performance improvement.
- Budget Proposal: Based on the approximate understanding, we then provide our clients a proposed budget for approval. Needless to stay our focus is towards cost reduction.
- Implementation: Here we focus on on-boarding clients, change management, implementing plans such as software & hardware installation, testing, training, configuration etc. At all times, we stick by the service level agreement.
- Technical Support: Our focus is on always providing around the clock customer technical support. This is during project implementation and after implementation.
Overall, we at PREVALENT SCM are there to hand-hold you through the entire process of OMS implementation & management. Our systems are fool-proof, effective and just what you need for a complete overhaul of your order management system.